FAQ
Frequently Asked Questions
1. How long does shipping take?
Orders are typically delivered within 2–4 business days after dispatch. Delivery times may vary depending on your location and courier service.
2. How long does it take to process an order?
Orders are processed within 2–4 business days before being shipped.
3. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with tracking details so you can follow your delivery in real time.
4. What is your return policy?
We accept returns within 2–4 days of delivery, provided the item is unused and in its original condition. Please refer to our Return & Refund Policy for full details.
5. How long does it take to receive a refund?
Approved refunds are processed within 2–4 days after we receive and inspect the returned item.
6. What if I receive a damaged or wrong product?
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with clear photos at info.vibester@gmail.com, and we’ll resolve it quickly.
7. Do you ship internationally?
Currently, we ship within India only. International shipping may be available in the future.
8. How can I contact customer support?
You can reach us anytime at info.vibester@gmail.com. We’re always happy to help.